Original Autel MaxiDAS DS708 Scanner Customer Shared FAQ
Original Autel MaxiDAS DS708 Scanner Customer Shared FAQ
About register
Q: I tried to register DS708, but not successfully, I got error message "found no service or DNS error", the WIFI indicator light keep flashing.
A: There are mainly two ways to register.
The first way: use computer to register on www.maxidas.com, (NOTE: Please use the System/Help > about function to find out the Product Serial No. and Register Password. )
(Picture1: Registration Information Screen in website)
The second way: register on the scan tool. Before register on the scan tool, use the internet cable to connect DS708 and the computer.
The first time you start the scan tool, it will pop up a message box to advise user to register your tool, showing as follow. This message will display 30 seconds each time you power the tool up until properly registered.
(Picture2: Prompt box for registration-in Main Screen)
For more details on how to step-by-step register, click http://www.eobdtool.fr/upload/service/autel-maxidas-708-v-9-user-manual.pdf and turn to page 19- entitled "2.4. Register the Tool".
About update
Q: Can I download and update German version in the Autel official website?
A: yes, you can. You are allowed to customize one specific language among these languages: English, Spanish, French, German, Australia and Russian, but not accessible to switch to the language what you want when you use DS708.
Q: What is update cost one year later?
A: when you want to update DS708 one year later since you ordered DS708, please contact Autel customer service for the update cost.
Q: I bought Autel DS708 from you last year and always work well. But today I get error when I open DS708, I can't open any window.
A: Did you register as member of Autel? Can you update on the computer? If the DS708 are accessible to update on the computer, insert the SD card into your computer and format the SD card, and then run the DS708 Update again.
However, if you didn't register, follow the next steps to register and update:
1). DS708 Register Wizard
Insert the SD card into your computer and run the DS708 Register Wizard. Follow the step2 to step4 in "B. Register on the scan tool" (turn to page 26 in the DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.
2). DS708 Update
Insert the SD card into your computer and run the DS708 Update. There is a Register option in the log-in window. When click on it, it will automatically link to DS708 Register Wizard. Follow the step2 to step4 in "B. Register on the scan tool" (turn to page 26 of DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.
About supported car models and years
Q: the German language version and English language version are the same in function and in version? Or the English version is newer and supports more car models?
A: no matter what language, all Autel Maxidas DS708 are the same in function and in the supported car models, and all support update online.
Q: What the difference among DS708, X431 Diagun and X431 master in supported car models?
A: There is no big difference in the supported car models, all of the three tools are universal diagnostic tool which cover most world-renown brand cars. The difference is that Autel DS708 generally work with the car until 2012 year, as for X431 DIAGUN and MASTER supported vehicles years, it depends on the specific car models.
Q: Do you have any device which supports diagnosing for many car models? And even work with OBD1 compliant cars.
A: Yes, we have, like: Autel DS708, X431 Diagun III, GD860, ADS-1S.
About function
Q: Does DS708 have Diagnostic Trouble Code (DTC) Table?
A: No, DS708 doesn't have. But after reading out the trouble codes, the meaning of the DTC will go after it as this picture shows.
Q: Do you have any device which can read and clear trouble codes, reset airbag and tank, work with European and Asian car models. Can DS708 do it?
A: No, DS708 only support basic diagnosis including: read and erase codes, ECU information, live data, custom list, active test, coding and adaptation (see the following picture shows DS708 function menu), and we have not so multi-functional devices.
Q: Does Maxidas DS708 support changing brake pads in Volskwagen Touareg 2009?
A: No, DS708 doesn't do, it is only a scan tool for basic diagnosis. Advice you use the professional tool to change brake pads.
About register
Q: I tried to register DS708, but not successfully, I got error message "found no service or DNS error", the WIFI indicator light keep flashing.
A: There are mainly two ways to register.
The first way: use computer to register on www.maxidas.com, (NOTE: Please use the System/Help > about function to find out the Product Serial No. and Register Password. )
(Picture1: Registration Information Screen in website)
The second way: register on the scan tool. Before register on the scan tool, use the internet cable to connect DS708 and the computer.
The first time you start the scan tool, it will pop up a message box to advise user to register your tool, showing as follow. This message will display 30 seconds each time you power the tool up until properly registered.
(Picture2: Prompt box for registration-in Main Screen)
For more details on how to step-by-step register, click http://www.eobdtool.fr/upload/service/autel-maxidas-708-v-9-user-manual.pdf and turn to page 19- entitled "2.4. Register the Tool".
About update
Q: Can I download and update German version in the Autel official website?
A: yes, you can. You are allowed to customize one specific language among these languages: English, Spanish, French, German, Australia and Russian, but not accessible to switch to the language what you want when you use DS708.
Q: What is update cost one year later?
A: when you want to update DS708 one year later since you ordered DS708, please contact Autel customer service for the update cost.
Q: I bought Autel DS708 from you last year and always work well. But today I get error when I open DS708, I can't open any window.
A: Did you register as member of Autel? Can you update on the computer? If the DS708 are accessible to update on the computer, insert the SD card into your computer and format the SD card, and then run the DS708 Update again.
However, if you didn't register, follow the next steps to register and update:
1). DS708 Register Wizard
Insert the SD card into your computer and run the DS708 Register Wizard. Follow the step2 to step4 in "B. Register on the scan tool" (turn to page 26 in the DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.
2). DS708 Update
Insert the SD card into your computer and run the DS708 Update. There is a Register option in the log-in window. When click on it, it will automatically link to DS708 Register Wizard. Follow the step2 to step4 in "B. Register on the scan tool" (turn to page 26 of DS708 English manual) to complete registration to SD card.
Put the SD card back to the scan tool and restart it to finish registration procedure.
About supported car models and years
Q: the German language version and English language version are the same in function and in version? Or the English version is newer and supports more car models?
A: no matter what language, all Autel Maxidas DS708 are the same in function and in the supported car models, and all support update online.
Q: What the difference among DS708, X431 Diagun and X431 master in supported car models?
A: There is no big difference in the supported car models, all of the three tools are universal diagnostic tool which cover most world-renown brand cars. The difference is that Autel DS708 generally work with the car until 2012 year, as for X431 DIAGUN and MASTER supported vehicles years, it depends on the specific car models.
Q: Do you have any device which supports diagnosing for many car models? And even work with OBD1 compliant cars.
A: Yes, we have, like: Autel DS708, X431 Diagun III, GD860, ADS-1S.
About function
Q: Does DS708 have Diagnostic Trouble Code (DTC) Table?
A: No, DS708 doesn't have. But after reading out the trouble codes, the meaning of the DTC will go after it as this picture shows.
Q: Do you have any device which can read and clear trouble codes, reset airbag and tank, work with European and Asian car models. Can DS708 do it?
A: No, DS708 only support basic diagnosis including: read and erase codes, ECU information, live data, custom list, active test, coding and adaptation (see the following picture shows DS708 function menu), and we have not so multi-functional devices.
Q: Does Maxidas DS708 support changing brake pads in Volskwagen Touareg 2009?
A: No, DS708 doesn't do, it is only a scan tool for basic diagnosis. Advice you use the professional tool to change brake pads.
Original Autel MaxiDAS DS708 Scanner Customer Shared FAQ
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